Cashouts are first processed back to the method(s) used to deposit, in the same amounts as your original purchases. "Within each deposit method, cashouts are applied back to your oldest deposit first and your most recent deposit last. Due to changes in MasterCard's policy, we can no longer credit cashouts back to MasterCards.
We apologize if our cashout policy is an inconvenience, but this is a security feature designed to protect our customers against fraud. It ensures that no one can profit from misuse of another's account.
1. Switch, Maestro, Solo, VISA Debit Card and VISA (CFT eligible VISA cards only, not all deposits qualify)
Any deposits made using a CFT Eligible VISA that were processed through the Royal Bank of Scotland (RBS) must be credited back to that VISA up to the amount purchased in agreement with RBS' regulations. Deposits made using a CFT Eligible VISA that were not processed through RBS will not automatically receive cashouts.
When you make a cashout request, we will first cross-reference your request with any Switch, Maestro, Solo, VISA Debit Card and CFT Eligible VISA deposits you've made. We will automatically credit cashouts back to Switch, Maestro, Solo, VISA Debit Card and CFT Eligible VISA accounts up to the amount purchased, from the oldest deposit made with any of these methods to the newest. Credits back to CFT Eligible VISA will converted by PokerStars from USD into the currency of original deposits.
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